About Me 

A little about me…

Hello, I’m Natalie, the proud owner of Unified Administrative Solutions (UAS). As a mother, artist, crafter, traveler, and beach enthusiast, I find joy in continuous growth, self-discovery, and understanding the world around me. My passion for organisation and assisting others keeps me centered and productive.

With over 20 years of administrative experience, I’ve worked across government agencies, industry bodies, the resource sector, and not-for-profit organisations. Now, I’ve taken the leap into entrepreneurship, committed to delivering high-quality results. My straightforward approach ensures tasks are completed to the highest standards, and I’m always ready to provide honest feedback and helpful suggestions to help you thrive. Let’s operate at our best together!

Technical Experience & Knowledge

Mastering new tools is part of my DNA. Navigating software is second nature. I stay ahead of the curve to provide exceptional support. To find user-friendly software that enhances productivity and streamlines your operations. Whether it’s managing client relationships, social media, or workflow, I will find the right tools for your business.

  • Word Processing and Office Tools:

    • Advanced Microsoft 365 Suite (Includes Word, Excel, PowerPoint, OneDrive, SharePoint, OneNote, Outlook, Teams, and more)

    • Google Workspace Suite (Includes Gmail, Meet, Chat, Calendar, Drive, Forms, and more)

    Social Media and Marketing:

    • Facebook, Instagram, LinkedIn, X (formerly Twitter)

    • MailChimp

    • Canva

    Website and Content Management:

    • Squarespace

    Graphic Design:

    • Photoshop, InDesign, Illustrator

    • Adobe

    Specialised Tools for Allied Health Practices:

    • Splose

    • PowerDiary

    Project Management and Collaboration:

    • Asana

    • ChatGPT

    • Dropbox

    • Zoom

    • JIRA

    Client Relationship Management (CRM):

    • Salesforce

    • Zoho

    Financial Management:

    • Zoho Books

    • Spendvision

    • Fraedom

    Data Collection and Analysis:

    • SurveyMonkey

    eLearning and Training:

    • WeLearn

    • Turning Point

    E-signature Solutions:

    • DocuSign

    • Zoho Sign

    Company-Specific or Proprietary Systems:

    • Connect

    • SAP

    • DRIMS

    • Facility Centre

    • Cascade

    • SuccessFactors

  • • NDIS Worker Screening Check

    • Certificate III Business Administration - IEGT

    • Email and Workflow Mastery – Jan Murphy

    • Engagement Essentials – International Association for Public Participation Australasia

    • Building Resilience – UNSW Business School

    • Effective Written Communication – Australian Institute of Management

    • Workplace Supervision of Trainees - WA Training Institute and Black Swan Institute

    • Effective Workplace Relationships – Australian Institute of Management

    • Introduction to Emotional Intelligence - Australian Institute of Management

    • Establish Effective Workplace Relations - Australian Institute of Management

    • Business Writing Skills - Australian Institute of Management

    • Project Management Fundamentals - Australian Institute of Management

    • Management Skills for Executive Assistants

    • Assertiveness Training Workshop – Inner Eastern Group Training Inc.

    • Timor-Leste Cultural Awareness - Domingos de Oliveira

    • Indigenous Cultural Awareness - Kim Bridges & Associate

    • Indigenous Supervisory Management – Kim Bridge & Associates

    • Photography – Swinburne University (Short Course)

    Additionally, I have undertaken studies in Graphic Design at RMIT and Mass Communication at Curtin University